Our agencies

Our group of agencies provide omni-channel retail solutions that convert shoppers into buyers

With our strong heritage in store-based field marketing and the introduction of digital know-how and first-hand retail store experience, our capabilities combine to deliver customer experiences that drive sales instore and online.

Our capabilities

Experience and innovation combined

Retail Innovation Group builds on decades of experience on the shop floor, engaging with consumers to truly understand their needs, the way they behave, and what drives them to make a purchase. Today’s challenge spans multiple channels and consumer touch-points, and our agencies can provide the strength and experience to support your brand, both in-store and online.

Customers no longer shop in channels. They don’t think online and offline, they simply expect excellence, wherever they meet your brand. We have evolved our offering to meet that challenge, creating emotional connections at every stage of the customer journey both in the store and online.

Drive your sales with in-store presence that converts interest to purchase
Create brand advocates who have the will and the skill that befits your brand
Excite and engage with events that bring your stories to life
Improve your online sales with people-powered video chat
Engage your audience with compelling content that attracts and grows your audience
Provide the Direct To Consumer experience that your brand deserves

Field marketing

We take your products direct to your target audiences with our passionate field marketing teams. Whether it is converting engagement to sales, creating knowledgeable advocates for your brand or just having a finger on the pulse in store, we can do it all.

With close to 20 years of experience telling the stories behind the products, our retail conversations deliver results and drive ROI, every time.

Brand Experience

Grabbing the attention of your audience, educating and inspiring them, means we create loyal fans who advocate for your brand and buy your product. We use face to face interactions to foster those critical connections that last.

Be it activating and operating your own brand experience store or live video shopping we bring our 20 years of delivering retail conversations to all digital channels and live experiences.

Live Video Shopping

Connect brands to consumers through personalised online shopping experiences, powered by video, text and live chat. More than live chat – we combine highly trained online sales staff, in unique environments for premium brand presence to offer end-to-end digital retail experiences.

Data Services

We collate, measure and report all your brand retail efforts at scale.

Our data and analytics platform converts daily retailer data into clear directives, showing where, when, and what actions to take to drive the most significant sales growth by enhancing workforce deployment, brand conversations, store interventions and shelf execution.

Because everything is in the cloud, the platform allows you to have one source, for all your sales and marketing data, in sync.