People-powered solutions that emotionally connect brands with their customers
Retail Innovation Group
Our goal is that every consumer will enjoy a positive and personalised brand experience enabled by the services we offer.
Who we are
Our group story
From an agency created nearly 20 years ago to provide consumer electronics brands with field marketing services, Retail Innovation Group combines those capabilities with the benefits of first-class technology, all powered by amazing people.
Adding digital services that complement the well-honed propositions that have helped clients succeed in physical retail means the Group now address all the key customer touchpoints that really matter.
A set of values we aspire to embody in everything we do
Come together in unity
Our community is connected and empowered, diverse in thought and background
Bring your Energy
Our energy is limitless, fuelling our passion for transformation
Think like an Entrepreneur
Bold and courageous, we disrupt the present to build a better future
Our formula for success
Standing out from the crowd by doing things differently.
The ability to adapt and respond positvely to change.
Taking responsibility for your actions, not waiting to be asked.
Getting under the skin
The development of insight, understanding and empathy is achieved by asking the right questions.
We recognise that everything we do is fuelled by our amazing people.
The knowledge and experience to deliver results every time
Our Leadership Team
Extensive retail, brand and agency experience building brand presence, creating standout and making a difference. Before joining the company enjoyed 10 years as Director of Retail Marketing for Microsoft UK.
Head of People
Previously Group Operations Director at Acosta, with over two decades of experience in field marketing. Has worked across commercial, operational, and people functions successfully delivering talent development strategies and embedding cultural change.